PCI’s branding made a bold statement for the high volume of traffic at the event.
Who said lightning doesn’t strike the same place twice? Well, that’s certainly not the case for Postal Center International (PCI), as once again, the largest USPS mailing event of the year—the National Postal Forum (NPF)—served as the stage for electrifying moments at PCI’s booth.
This year’s event had 5600 attendees; a 70% increase compared to the previous year’s attendance.
There was tremendous anticipation about the July 2025 Postage Rate Increase that could be felt across the entire exhibit hall, which brought significant traffic to PCI’s booth, as PCI is now the premier first-class mail presort partner in the country. The attendees were eager to hear how PCI’s mail presort expertise could help them offset the imminent July Postage Rate Increases by reducing postage costs and improving mail delivery.
PCI was honored to host the current United States Postal Service Postmaster General Doug Tulino at its booth to meet the company’s executive team for pictures and witness how PCI provides value to clients across the country.
The PCI booth was the talk of the show, attracting a steady stream of visitors. Brian McGrath, PCI’s CIO, hosted sessions on how PCI’s technology streamlines mail operations and demonstrated PCI’s custom Client Portal. William Levinson, PCI’s VP of Operations, hosted sessions on how PCI uses AI technology to support our logistics strategy to provide an end-to-end chain of custody for clients’ mail.
Brian McGrath, Chief Information Officer, addressing the audience at the National Postal Forum (NPF) in Nashville, Tennessee, recently.
The hottest ticket in town was the PCI VIP Event, held on Tuesday, April 29, 2025, with scores of guests gathering at the Gaylord Opryland Convention Center to mingle with PCI’s President & CEO and his executive team. The event offered clients, partners, and prospects an exclusive opportunity to explore how PCI’s multi-channel business solutions can accelerate mail communications and drive ROI. The night’s highlight was President & CEO Ismael Diaz’s announcement, sharing the next steps in PCI’s National Expansion Plan, now covering the West and Mid-Atlantic regions. “This strategic growth allows us to support our clients, bringing our signature mail presort excellence to these new markets,” said Ismael.
Postal Center International’s co-founders Arturo (center) and Susan Echarte (third right) share lens time with PCI’s senior executives at the National Postal Forum (NPF) held at Gaylord Opryland Convention Center from April 27-30, 2025. From left are: Henry Herrera, VP of Major Accounts Development; Thomas “Tom” Roberts, Snr. VP of Client Experience; Dennis R. Garcia, Executive VP & CFO; Ismael Diaz, President & CEO; and, Brian McGrath, Chief Information Officer.
Innovation wasn’t the only draw. The PCI Hydration Station returned with impact, encouraging guests to refill their complimentary PCI-branded reusable water bottles while embracing the message: “Take a Sip of Change.” The eco-conscious feature highlighted PCI’s focus on sustainability by helping reduce single-use plastic.
Another high-visibility win came through PCI’s sponsorship of the official NPF event badges, ensuring thousands of attendees saw the PCI brand the moment they checked in—another strategic branding move that built on last year’s successful sponsorship.
Tom Roberts, Senior Vice President of Client Experience at PCI, said: “NPF gives us a unique platform to connect directly with our clients, prospects, and USPS partners to network and support industry initiatives”.
With a client-centric focus, strategic alignment with USPS priorities, and a passion for innovation and sustainability, PCI left an indelible mark at NPF 2025.
For more information about PCI and its initiatives, please visit www.pcibrands.com.
About Postal Center International (PCI)
Postal Center International (PCI) was founded in 1984 and is a leading mail, print, signs, fulfillment, promotional, packaging, and marketing solutions partner. Under the leadership of President & CEO Ismael Diaz since 2006, PCI has become renowned as one of the nation’s fastest-growing postal and mail processing organizations and among the largest state-of-the-art printers. The company’s family of brands employs more than 600 associates with locations in the Southeast, Southwest, Northeast, Midwest, West, and Mid-Atlantic regions, with a footprint totaling 562K square feet. PCI delivers exceptional solutions to enterprise clients in banking, financial, healthcare, insurance, hospitality, and government nationwide. PCI is a HIPAA-compliant Certified Minority Owned Diverse Supplier at the state and national levels. It holds multiple security, sustainability, and quality certifications, including HITRUST CSF®, TruSight, FDR, PCI DSS, SOC 2 (Type 2), FSC, SFI, PEFC, and G7.
Media Contact:
Paula Mescolin
Director of Marketing and Communications
800.430.7241 | Ext 2019
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